Lead People, Manage Process

Most people don’t want to be managed.  Dr. Alan Zimmerman, CSP explains that people “resist management because it’s too much like being ‘controlled.”  People want leadership, not more management.  Good leadership is not bestowed; it is earned, developed, and demonstrated through actions, then repeated. Similarly, one of the hardest parts Read more…

Be a Voracious Listener

You don’t have to talk, to be heard. Think about that statement and its importance to the human experience.  Now think about the importance of that trait in leadership and management.  Thoughtful and active listening takes purpose and practice.  I know it does for me, and like others, my auto Read more…